FYI-The use of US Mail

To our customers and dealers:

It has come to our attention that after multiple shipping problems, the use of the United States Postal System (USPS) is not a reliable method of shipping. We have experienced excessive problems using USPS as a shipping source. Parcels either end up at the wrong place or are lost all together. For international shipping we cannot track the shipment once it has left the continental US beyond the receiving country’s customs office. If you are insistent about using USPS outside the continental US you will need to absolve us from any liability, and it will be stipulated on your invoice that we cannot guarantee delivery or tracking beyond the border. For this reason we recommend using only reliable sources such as UPS or Fed-Ex with tracking to the final destination. Also we do not ship any outgoing freight by DHL.

We will continue to use the USPS for shipment of small inexpensive items within the continental US.

We thank you for your cooperation in this matter as we desire to provide you with the best service possible.

2 May 2013