RMA Request

Request an RMA Number

All products shipped to Mountain High for routine service, repair, or inspection must be issued an RMA (return merchandise authorization) number before being sent in.

RMA Service Request Form

Complete this form to receive an RMA number for product service/repair.

This form is NOT intended for product returns/refunds. For product returns, please contact us.

Company Name (if applicable)

Name(Required)

First Last

Email(Required)

Phone(Required)

Billing Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Ship to a different address?

Yes

Shipping Address (If Different)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Product | Model Number | Serial Number (Multiple Products OK)(Required)

Please list the product(s) which you'd like to send in, with the model number and serial number. (To the best of your ability.)

Reason(Required)

Do you require a certificate of compliance? (C of C) | ($25 per certificate)

Describe any damage or issues being experienced (if applicable).

Additional Information

CAPTCHA

This field is for validation purposes and should be left unchanged.

Locating Serial Numbers

Regulators

The serial number for a regulator is typically found on the side of the regulator, inscribed along its circumference.

EDSs

The serial number for an EDS will be found in different locations, based on the model. It may appear on the front of the device (as pictured) or be found inside the battery compartment.

Request an RMA Number

RMA Service Request Form

Complete this form to receive an RMA number for product service/repair.

Locating Serial Numbers

Regulators

EDSs

Content Categories

Product categories

Pages